Terms & Conditions
Last Updated: May 22, 2026
Welcome to Florida Cracker. These Terms & Conditions govern your access to and use of our websites, online services, restaurant services, online ordering, catering and event inquiries, merchandise purchases, gift cards, promotions, and any other Florida Cracker services that link to these Terms.
These Terms apply to www.flacracker.com, floridacracker.com, and any related Florida Cracker website, page, form, or online service.
By using our website or services, you agree to these Terms. If you do not agree, please do not use our website or services.
1. About Florida Cracker
Florida Cracker is a Florida-based restaurant and hospitality brand offering restaurant dining, online ordering, catering, events, merchandise, gift cards, and related services through multiple Florida locations.
For purposes of these Terms, “Florida Cracker,” “we,” “us,” and “our” refer to [Insert Legal Company Name], doing business as Florida Cracker, together with its participating locations, affiliated restaurants, related brands, owners, employees, contractors, and service providers.
2. Use of Our Website
You may use our website for lawful personal or business purposes, including viewing menus, finding locations, placing orders through available platforms, submitting inquiries, purchasing merchandise or gift cards, learning about catering and events, and contacting us.
You agree not to use our website to:
- Violate any law or regulation
- Interfere with website security or functionality
- Attempt unauthorized access to our systems
- Submit false, misleading, harmful, or fraudulent information
- Copy, scrape, reproduce, or misuse website content
- Upload malware, spam, or harmful code
- Harass, threaten, defame, or abuse others
- Misrepresent your identity or affiliation with any person or business
We may restrict, suspend, or terminate access to our website or services if we believe these Terms have been violated.
3. Restaurant Information, Menus, Pricing, and Availability
We work to keep our website accurate and current, but menu items, prices, ingredients, hours, specials, promotions, location availability, and services may change at any time without notice.
Menus, prices, specials, and offerings may vary by location. Some items may be seasonal, limited-time, unavailable, sold out, or discontinued.
If there is an error on our website, online ordering platform, menu, advertisement, promotion, or third-party listing, we reserve the right to correct the error and, where appropriate, cancel or adjust an order before fulfillment.
4. Online Ordering
Online ordering may be provided directly by Florida Cracker or through third-party ordering platforms, point-of-sale providers, delivery providers, or payment processors.
When you place an online order, you are responsible for providing accurate order details, contact information, payment information, pickup or delivery information, and selected location.
Estimated pickup or delivery times are estimates only and are not guaranteed. Delays may occur due to order volume, staffing, weather, technical issues, traffic, third-party delivery delays, or other circumstances.
We reserve the right to refuse, cancel, or modify orders due to item availability, pricing errors, suspected fraud, payment issues, operational limitations, or other reasonable business reasons.
5. Payments
Payment may be processed by third-party payment processors, online ordering platforms, e-commerce providers, or point-of-sale systems.
By submitting payment information, you represent that you are authorized to use the payment method provided. You agree to pay all charges, taxes, fees, delivery fees, service fees, and other amounts associated with your order or purchase.
Florida Cracker is not responsible for payment processing errors, banking issues, card issuer delays, or third-party platform problems outside of our control.
6. Refunds, Cancellations, and Order Issues
Refunds, cancellations, replacements, or credits may be handled on a case-by-case basis.
If there is an issue with your restaurant order, merchandise order, gift card purchase, catering request, or other service, please contact us as soon as possible.
For food orders, please contact the location where the order was placed. Refunds or replacements may not be available once an order has been prepared, picked up, delivered, partially consumed, or delayed due to customer error.
Third-party delivery or ordering platforms may have their own refund, cancellation, and dispute policies. If your order was placed through a third-party platform, you may need to contact that platform directly.
7. Catering and Events
Submitting a catering, private event, group dining, or event inquiry does not guarantee availability, pricing, booking, or confirmation.
Catering and event services are not confirmed until Florida Cracker provides written confirmation and any required deposit, agreement, or payment has been completed.
Catering and event pricing, minimums, menu selections, service fees, deposits, cancellation terms, staffing charges, taxes, and other requirements may vary based on location, date, party size, menu, and service type.
Any separate catering agreement, event agreement, proposal, or invoice will control if it conflicts with these general Terms.
8. Gift Cards and Gift Certificates
Florida Cracker gift cards and gift certificates are subject to applicable law and any additional terms provided at the time of purchase or issuance.
For gift cards or gift certificates purchased for monetary value in Florida, Florida Cracker will not impose expiration dates or post-sale fees except where permitted by applicable law.
Promotional certificates, loyalty rewards, donated certificates, charitable certificates, employee-incentive certificates, coupons, discounts, and limited-time offers may be subject to expiration dates, restrictions, blackout dates, or other limitations where permitted by law.
Gift cards and gift certificates are not redeemable for cash except as required by law. Florida Cracker is not responsible for lost, stolen, damaged, destroyed, or unauthorized gift cards, except where required by law.
9. Promotions, Coupons, Specials, and Offers
Promotions, coupons, discounts, specials, loyalty offers, and other offers may be subject to additional terms, restrictions, expiration dates, location limitations, menu limitations, quantity limits, or blackout dates.
Offers may not be combined unless expressly stated. Florida Cracker may modify, suspend, or cancel promotions at any time, subject to applicable law.
We reserve the right to refuse any promotion, coupon, discount, or offer that appears altered, copied, expired, fraudulent, unauthorized, or used in violation of its terms.
10. Merchandise and Online Store Purchases
If Florida Cracker offers merchandise, apparel, retail products, or other items through an online store, those purchases may be fulfilled by Florida Cracker or by third-party e-commerce, shipping, or fulfillment providers.
Product availability, descriptions, prices, shipping times, taxes, fees, and return policies may vary and may be subject to separate terms.
We reserve the right to correct errors, cancel orders, limit quantities, or refuse purchases where necessary due to inventory issues, pricing mistakes, suspected fraud, or other reasonable business reasons.
11. Alcoholic Beverages
Some Florida Cracker locations may offer alcoholic beverages.
You must be at least 21 years old to purchase, possess, or consume alcoholic beverages. Valid government-issued identification may be required.
Florida Cracker reserves the right to refuse alcohol service to any person where required or permitted by law, including individuals who appear underage, intoxicated, unable to provide valid identification, or otherwise ineligible to be served.
Alcohol availability may vary by location and may be subject to local laws, licensing requirements, hours of sale, delivery restrictions, and other limitations.
12. Food Allergens, Ingredients, and Nutrition
Florida Cracker prepares food in kitchens where common allergens may be present, including but not limited to milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, soy, sesame, and other allergens.
We cannot guarantee that any menu item is completely free of allergens or cross-contact. Customers with food allergies, dietary restrictions, or medical conditions should notify staff before ordering and use their own judgment.
Menu descriptions, ingredient information, and nutrition-related information are provided for general informational purposes only and may not be complete, current, or applicable to all locations or preparations.
13. Third-Party Websites and Services
Our website may link to third-party websites or services, including online ordering platforms, delivery providers, payment processors, e-commerce platforms, social media platforms, video platforms, map services, event platforms, review sites, employment application systems, and other services.
We do not own or control third-party websites or services and are not responsible for their content, accuracy, security, privacy practices, terms, fees, availability, or performance.
Your use of third-party websites or services is governed by their own terms and privacy policies.
14. Accounts, Forms, and Submitted Information
If you submit information through our website, online forms, job applications, catering forms, contact forms, email signups, or third-party platforms, you agree to provide accurate, current, and complete information.
You are responsible for any information you submit and for ensuring that you have the right to submit it.
Our collection and use of personal information is described in our Privacy Policy.
15. User Content, Reviews, Photos, and Social Media
If you tag Florida Cracker, submit photos, comments, reviews, testimonials, messages, feedback, or other content to us or about us, you grant Florida Cracker permission to use, repost, display, reproduce, share, and promote that content for business, marketing, advertising, and social media purposes, where permitted by law and platform rules.
You represent that you own or have permission to share any content you submit and that the content does not violate the rights of any other person.
We may remove, decline, or ignore user-submitted content at our discretion.
16. Intellectual Property
All website content, including names, logos, trademarks, service marks, designs, photographs, videos, menus, graphics, text, layout, branding, and other materials, is owned by or licensed to Florida Cracker unless otherwise stated.
You may not copy, reproduce, distribute, modify, sell, display, use, or exploit our content without prior written permission, except for personal, non-commercial use of the website.
Nothing in these Terms grants you ownership or license rights in Florida Cracker’s trademarks, logos, branding, or content.
17. Website Availability and Errors
We do not guarantee that our website or online services will always be available, uninterrupted, secure, or error-free.
The website may be unavailable due to maintenance, technical issues, third-party outages, security issues, internet problems, or circumstances beyond our control.
We may update, modify, suspend, or discontinue any part of the website or services at any time.
18. Disclaimer of Warranties
Our website, content, services, and third-party links are provided on an “as is” and “as available” basis.
To the maximum extent permitted by law, Florida Cracker disclaims all warranties, express or implied, including warranties of accuracy, reliability, merchantability, fitness for a particular purpose, non-infringement, availability, and security.
We do not guarantee that website content is complete, accurate, current, or free from errors.
19. Limitation of Liability
To the maximum extent permitted by law, Florida Cracker and its owners, officers, employees, contractors, affiliates, locations, service providers, and partners will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to your use of our website, services, third-party platforms, online orders, promotions, or content.
This limitation applies even if we have been advised of the possibility of damages.
Nothing in these Terms limits liability that cannot legally be limited under applicable law.
20. Indemnification
You agree to indemnify, defend, and hold harmless Florida Cracker and its owners, officers, employees, contractors, affiliates, locations, service providers, and partners from any claims, damages, losses, liabilities, costs, or expenses arising from:
- Your use of the website or services
- Your violation of these Terms
- Your violation of any law or third-party right
- Information or content you submit
- Fraudulent, abusive, or unauthorized activity connected to your use of our services
21. Privacy
Your use of our website and services is also governed by our Privacy Policy and Cookie Policy.
Please review those policies to understand how we collect, use, share, and protect information.
22. Changes to These Terms
We may update these Terms from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.
Your continued use of our website or services after changes are posted means you accept the updated Terms.
23. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
Any dispute arising from or relating to these Terms, our website, or our services shall be handled in the state or federal courts located in Florida, unless another location is required by applicable law.
24. Contact Us
If you have questions about these Terms & Conditions, please contact us:
Florida Cracker
966 E Jefferson St
Brooksville, FL 34601
Email: socialmedia@flacracker.com
Website: www.flacracker.com